Terms and Conditions

We have kept our terms and conditions as clear and simple as possible. Our goal is to make the process comprehensible. Here are our terms and conditions:

  1. Once you complete the online order form or place an order by phone, we will send a confirmation email to confirm the order. This will form a contract of sales between you and Mobile Pro.
  2. You should be 18 years or above to order from our website. However, users below 18 must order with the consent of a parent or carer. Mobile Pro will need an adult to provide necessary information when somebody under 18 is making the order.
  3. Mobile Pro can withhold the process if we believe that an order is being placed without the card or account holder’s consent. If this proves to be true, our contract will no longer hold valid.
  4. If we suspect any dubious activity, we can call/email the customer to confirm his/her identity and may require to send over product of identity.
  5. Mobile Pro reserves the right to cancel any order if we consider the order to be fraudulent.
  6. We will not tolerate any fraudulent activity and will immediately report to the relevant authorities. You must remember that your IP addresses are recorded when you make an online order with Mobile Pro.
  7. All the orders are subject to the availability of stock. We do our best to update our stock but sometimes delays can occur.
  8. All our prices are in UK pounds. The total cost of your order will include price of the product, delivery charge and the charge of any additional services.
  9. All the products are the property of Mobile Pro until full payment has been made.
  10. As part of our promotional offer, we give discount codes to our customers. These codes are only valid online.
  11. While we strive to keep the information on our website accurate, we make no guarantees of its accuracy.
  12. If we cannot provide our service for reasons beyond our control, such as natural disasters, wars, etc., we will not be liable.
  13. Prices are subject to change without any notice. However, we will try not to change the price of any item that has been ordered. In case we have to do this, we will notify you through email and give you a chance to cancel the order.
  14. Your items will be shipped only when the full payments is made and the payment has been cleared.
  15. The product is shipped to the address provided by the customer on the online form or through the phone. If the customer enters a wrong address, Mobile Pro will not be liable for the loss of any items and it is the customers responsibility to track down the item.